Ceiling Cracks - A Cautionary Tale

After nearly 50 years in the remodeling business, I've seen my fair share of scary stuff inside people's houses. Some of these stories might hit home for those of you who put off fixing problems because you're afraid of what you might find. While big issues can be a pain and expensive, letting them go can lead to even bigger headaches down the road—and could even mess with your health.

One summer, I got a call from a woman in Bristol who said her roof was leaking. It was seemingly normal, except that it hadn’t rained in a month. I mentioned this to her, and she said, "I don't know where the water’s coming from, but my dining room ceiling just caved in."

I headed over to her house right away. Sure enough, there was a pile of sheetrock and plaster on her front lawn. Inside, the ceiling had completely collapsed, leaving a soggy mess all over her dining room.

I asked to see the bathroom on the second floor, but there wasn’t one. So, I climbed into the attic and was hit by a blast of intense heat. I also saw two air conditioning units running full blast in the dining room windows. The homeowner said she kept them on constantly because the top floor was so hot.

It didn’t take long to figure out why her ceiling fell in. The attic had no insulation or ventilation, turning it into an oven. The homeowner tried to cool things down by cranking the A/C, which created major condensation in the walls and ceiling.

When hot and cold air meet, they create moisture that seeps into plaster, sheetrock, and wood. That moisture leads to mold that literally eats away at the ceiling and walls. Her 1950s Cape Cod home, like many in our area of Connecticut, had poor insulation and ventilation, making it prone to rot. Ceiling cracks were the first sign of trouble. Instead of calling me then, her husband tried to cover them up with those 12x12 ceiling panels you see in doctor's offices. Nice try, but all it did was add another layer for moisture to soak into.

Here’s the bottom line: if your home has temperature issues, don’t ignore them. Deal with the humidity and moisture before it turns into major structural damage or worse. If that’s not enough to convince you, mold and mildew are big culprits behind asthma and breathing problems, especially for kids and the elderly. Is it worth risking your family’s health?

Bob O'Donnell is the owner of O'Donnell Bros, Inc., a Bristol-based home improvement company since 1975. Got a question for Bob? Email him at info@odonnellbros.com with "Ask the Pro" in the subject line. Your question might be featured in a future post. Need remodeling help? Call O'Donnell Bros, Inc. at (860) 589-5155 or visit www.odonnellbros.com. Remember, advice is just for guidance.

How to Find a Reputable Contractor

Every week I get calls from homeowners who have been left unsatisfied after a contractor failed to show up, left a job undone, or didn’t properly communicate costs. The process of finding a good remodeler and getting the result you want can be daunting, especially with so many options. So where do you start? Here are my top tips for finding the best professional for your renovation plans.

Ask for referrals.

When it comes to hiring an expert for remodeling or home repair work, you should look at it the same way you would for a doctor or an accountant. Start by asking friends, family, or co-workers for a referral, or you can also try your local building inspector or the owner of the lumberyard in your area. Additionally, every tradesperson has a network of other home professionals they deal with regularly; so if you have a plumber but need an electrician, don’t be afraid to reach out. Local Facebook groups are also a fantastic way to search for recommendations. 

Trust your gut.

When meeting with professionals, your gut feeling is as important as anything else. Home improvement is a personal process so go at it in the same way you would a first date. Do you like the solutions and options the expert provides? Does he communicate with you in a way that’s clear and concise?  Do you feel comfortable that she will do the job the way you want it done? Don’t get caught up in special deals or flashy talk, trust your instincts and go with a professional that feels more like a partner than a salesperson. A true expert will show his or her knowledge and educate you along the way.  

Don’t ask for a rough estimate. 

There is no use in asking for a “ballpark figure”. Chances are that an estimate will change once the contractor has a chance to understand what is specifically required. Certain things such as the condition of the property, the materials used for the job, and the personalization that you require will make up the price. Save yourself some time and confusion by making a list of what you really want before the contractors show up for the first appointment. Most professionals will give you an estimate for free so make the most of that opportunity by getting specific. Getting a good deal is important, but not if it means scrimping on quality workmanship. 

Do ask for a plan.

Understanding your costs is key, but it’s also a good idea to ask for a plan of action to ensure you are fully aware of both the process and the timeline for the job. A simple step-by-step explanation will give you the clarity you need to ensure that you and your contractor are on the same page and it will also help you plan around activities you might have going on. As a professional, I like to make sure the steps involved in a job are clearly articulated for two reasons; it gives my customers confidence in the project and helps them understand all of the work being undertaken, especially the parts that might not be as obvious.  In my opinion, an educated customer is the best kind of customer.

Bob O'Donnell is the owner of O'Donnell Bros, Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro”. All questions may be considered for publication. To contact Bob for your remodeling needs, call O'Donnell Bros, Inc. at (860) 589-5155 or visit www.odonnellbros.com. Advice is for guidance only.

Home Renovations That Offer Return on Investment

Embarking on home renovations isn’t just about enhancing your living space; it's also an investment in your property's value. Whether you're gearing up to sell or simply aiming to create a more comfortable and stylish home, strategic renovations can offer a substantial return on investment (ROI). 

As a remodeler, there are tried and true home improvement projects known for their potential to elevate both aesthetics and property worth. From kitchen overhauls to energy-efficient upgrades, let’s talk about the renovations that can not only transform your living space but also prove to be wise financial decisions in the long run. Here are some of my favorites that strike the perfect balance between functionality and added value:

Kitchen Remodeling: upgrading countertops, cabinets, appliances, and lighting can enhance both aesthetics and functionality.

Bathroom Renovation: modernizing bathrooms with new fixtures, tiles, and amenities can add value to your home.

Curb Appeal Improvements: enhancing the exterior with landscaping, fresh paint, and an inviting entryway can significantly boost curb appeal.

Energy-Efficient Upgrades: installing energy-efficient windows, doors, insulation, and HVAC systems can attract eco-conscious buyers and reduce long-term utility costs.

Basement Finishing: converting a basement into a usable living space, such as an extra bedroom, office, or entertainment area, can add square footage and appeal.

Attic Insulation: adding insulation to the attic can improve energy efficiency and appeal to buyers looking for homes with lower utility bills.

Deck or Patio Addition: outdoor living spaces can be attractive to potential buyers, especially in areas with favorable climates.

Smart Home Upgrades: adding smart home features, such as a programmable thermostat, security system, or lighting, can make your home more appealing to tech-savvy buyers.

Garage Door Replacement: upgrading the garage door not only enhances curb appeal but also improves energy efficiency and security.

Hardwood Flooring Installation: many homebuyers prefer hardwood floors, so replacing carpet with hardwood can be a wise investment.

Additional Bedroom: adding an extra bathroom can significantly increase a home's value, particularly if it’s a flexible space that can be used as an office.

Painting: a fresh coat of paint, both inside and outside, can make a home look well-maintained and appealing.

Before embarking on any renovation project, it's crucial to research local market trends and consult with real estate professionals to ensure that your investment aligns with the preferences of potential buyers in your area. Keep in mind that each improvement is an investment with the potential for lasting returns. Whether it's the heart of the home, a welcoming curb appeal, or the integration of smart technologies, strategic renovations not only enhance your living experience but also position your property as sought-after in the real estate market. 

Bob O'Donnell is the owner of O'Donnell Bros, Inc., a Bristol-based home improvement company established in 1975. Email your questions for Bob to info@odonnellbros.com with the subject line “Ask the Pro”. All questions may be considered for publication. To contact Bob for your remodeling needs, call O'Donnell Bros, Inc. at (860) 589-5155 or visit www.odonnellbros.com. Advice is for guidance only.