Don't rush into hiring the wrong contractor

With winter on the way, you might be in a race to batten down the hatches and get a few things fixed around the house.  Finding the right expert for a big job might seem daunting, but while you’re probably keen to get the required work done as quickly and efficiently as possible, hiring the wrong professional can do a lot more harm than good. So what to do? Here are my top tips.

Ask for referrals.

When it comes to hiring an expert for remodeling or home repair work, you should look at it the same way you would for a doctor or accountant. Start by asking friends, family or co-workers for a referral, or you can also try your local building inspector or the owner of the lumberyard in your area. Additionally, every tradesperson has a network of other home professionals they deal with regularly; so if you have a plumber but need an electrician, don’t be afraid to reach out.

Click the “like” button.

When meeting with professionals, your gut feeling is as important as anything else. Home improvement is a personal process so go at it in the same way you would a first date. Do you like what solutions and options the expert provides? Does he communicate with you in a way that’s clear and concise?  Do you feel comfortable that he will do the job the way you want it done? Don’t get caught up in special deals or flashy talk, trust your instincts and go with a professional that feels more like a partner than a salesman.

Don’t ask for a rough estimate.

If you have a big job that you need done, there is no use in asking for a “ballpark figure”. Chances are that the prices quoted in the estimate will change once the contractor has a chance to understand what is specifically required. Certain things such as the condition of the property, the materials used for the job and the personalization that you require will make up the price, so save yourself some time and confusion by making a list of what you really want before contractors show up for the first appointment. Most professionals will give you an estimate for free; so make the most of it by getting specific. Remember, getting a good deal is important, but not if it means scrimping on quality workmanship.

Do ask for a plan.

Understanding your costs is key, but it’s also a good idea to ask for a plan of action to ensure you are fully aware of both the process and the timeline for the job. A simple step-by-step explanation will give you the clarity you need to ensure that you and your contractor are on the same page, and it will also help you plan around activities you might have going on, like family coming into town for the holidays. As a professional, I like to make sure the steps involved in a job are clearly articulated for two reasons; it gives my customers confidence in the project and it helps them understand all the work being undertaken, especially the parts that might not be as obvious from the surface.  In my opinion, an educated customer is the best kind of customer.

Don't let a leaky staircase freeze you out

If you’re anything like me, you probably have a love/hate relationship with your attic. On the one hand, it’s a great place to store away Christmas decorations and bulky suitcases that you don’t often use. On the other hand, it’s not the easiest place to get in and out of, and it’s also the single biggest pain point when it comes to heat and air leaks in the home.

Most people around this area access their attic through a pull down staircase or ladder. In terms of heat and A/C seepage, this huge hole in your ceiling is your number one problem. While it gives you access to extra storage, it can also cost you hundred of dollars in energy waste that you’ve probably never given a second thought to.  

I faced this problem myself many years ago, and recognizing the issue, I built myself an insulated box that I fit inside the attic and over the hole where the stairs sit above the ceiling. This simple barrier stopped the heat that was escaping out of the house and through the roof, and immediately my energy bill started to drop. Being in attics every day, I am surprised how many homeowners don’t realize that they have the same problem.

If you access your attic through a pull down staircase, do yourself a favor this winter and get it insulated. A simple box or tent, usually made from polystyrene, will close the space between your home and your attic, sealing the gaps where cold air gets in and heat gets out. The box itself is inexpensive and installation is quick and easy. It’s a simple fix that will pay for itself in spades over the course of this winter and for years to come. 

Don't ignore cracked ceilings

This week I received a question from a reader that I'd like to share with all of you. She said, "Dear Bob, I have noticed some small cracks forming in my bathroom ceiling near the shower. Does this mean I need a new coat of paint or could it be something worse?"

I am so glad the reader asked this question because it's something that is incredibly common and can easily happen in any home. The reason ceiling cracks appear is because the bathroom usually holds the most moisture in the house. If the bathroom doesn't have proper ventilation, water and steam from the shower can get trapped in the ceiling, softening the drywall and eventually cracking the paint. An easy cosmetic fix could be to fill in the cracks and repaint the ceiling, but my advice is to first check to ensure no leaks or drainage issues are causing the problem in the first place.

I spend a lot of time in attics and I often see bathroom fans that have been disconnected or knocked off track. So while they sound like they are working, they aren't actually extracting the moisture properly. First floor bathrooms can be even more susceptible to cracking because of the possibility of plumbing leaks inside the ceiling that originate from an upstairs bathroom. So what can you do?

If you fix the crack, you don't want it coming back again, so start by making sure you have no leaks or damage in your plumbing. If that checks out, have a look at your bathroom fan to ensure that it's working properly. If the fan is old, it's probably worth having it replaced. Once you're ready to patch and paint, make sure the surfaces are very dry and use water resistant compound and paint to repair the ceiling. Ensure you give the compound plenty of time to dry before painting - I recommend one day or more. Finally, make sure you're preventing any excess moisture build up in the future by running the fan during and for 20 minutes after each shower.

I love hearing from my readers, so please keep those questions coming!